Careers

DEPARTMENT:    Patient Education Services        
  
JOB TITLE:         Practice Advocate

REPORTS TO:     Patient Education Services Sales Manager

FLSA STATUS:    Non-Exempt, Hourly
    
AccentHealth is a leading point-of-care media company featuring America's largest health education television network, reaching 158 million viewers annually in more than 12,300 physician waiting rooms nationwide. AccentHealth networks feature programming produced by CNN’s Medical Unit and co-hosted by Dr. Sanjay Gupta and Robin Meade, and by healthy living experts from EveryDay Health. AccentHealth has been educating health-conscious consumers in a trusted environment with award-winning, engaging content since 1995. Today, more than 40,000 physicians complement their patient education efforts with AccentHealth. For information about healthy lifestyle and condition-specific television networks visit www.accenthealth.com  

AccentHealth is seeking a Practice Advocate for our Tampa headquarters.

SUMMARY DESCRIPTION   

The Practice Advocate will call prospective customers (physician offices and health systems) to offer our complimentary healthy lifestyle program. High quality leads are provided.

DUTIES AND RESPONSIBILITIES

•    Proactively adopt a solutions-focused sales approach in prospecting, qualifying, engaging decision-makers in needs-based conversation, creating value over the phone, and closing client contracts  

•    Manage time effectively by contacting decision-makers through the appropriate method (phone, fax, email) to meet and exceed goal expectations

•    Maintain relationships with prospective customers through the entire sales cycle, and work as an effective team member with other AccentHealth employees

•    Maintain balance between prospecting and pipeline management to consistently achieve individual and team goals

•    Obtain required paperwork from clients

•    Receive inbound calls for the Patient Education Services Department and be flexible in helping to route calls for other departments when requested

KNOWLEDGE, SKILLS, AND ABILITIES
•    Two+ years experience in Inside Sales (outbound business–to–business telesales) or related business-to-business selling experience required
•    Understand the consultative selling process and be able to demonstrate it effectively
•    Telephone sales skills including qualifying, telephonic presentation skills, and strong   interpersonal, rapport-building skills
•    Sales Call center experience
•    Ability to work in face paced environment
•    Ability to overcome objections
•     Clear understanding of the sale cycle
•    Team spirit and ability to work well with colleagues
•    Excellent attention to detail and strong organizational skills
•    Self-starter, goal-driven approach with great follow-through skills
•    Knowledge of sales tracking system helpful
•    Healthcare experience a plus
•    Experience in selling to medical practices a plus

EDUCATIONAL/TECHNICAL REQUIREMENTS

•    Bachelor’s Degree preferred
•    Proficiency in MS Office Suite (Word, Outlook, etc) required
•    Experience with sales tracking programs, Salesforce.com strongly preferred.
•    Proficient typing skills considered a plus
•    Familiarity with IT terminology considered helpful

PHYSICAL REQUIREMENTS

•    Sitting – major activity exists 75% or more of work time
•    Vision/Hearing – major activity exists 75% or more of work time
•    Working Area – inside 100% of work time
•    Other physical requirements (standing, walking, lifting 20 lbs. or less, kneeling, etc.) – minor activity exists less than 20% of work time

AccentHealth offers a competitive compensation and benefits program, including: medical, dental and vision coverage, paid time off, 401(k), and more.

To learn more about our company, please visit our website: http://www.accenthealth.com
Please email or fax resume and salary history to: jobs@accenthealth.com

AccentHealth is an Equal Opportunity Employer and is a participant of E-Verify.

DEPARTMENT:    Patient Education Services (PES)        

JOB TITLE:          Patient Education Services Network Account Manager

REPORTS TO:    Patient Education Services Vice President
    
AccentHealth, LLC is America's leading Health Education Company serving over 12,000 medical waiting rooms nationwide. AccentHealth's award-winning healthy lifestyle programming, produced by CNN, reaches over 150 million viewers each year in 180 Nielsen markets.  

The Waiting Room Network programming features content on a variety of topics, including medical breakthroughs, condition-specific segments, parenting issues, nutrition, safety and wellness. AccentHealth is audited by Nielson; measured for effectiveness by NOP World, SDI and IMS; and is supported by leading brand sponsors such as Pfizer, Procter & Gamble, Johnson & Johnson, and Merck.

AccentHealth is seeking a Patient Education Services Network Account Manager that will be responsible for field based geographic territory coverage.


SUMMARY DESCRIPTION  

The Patient Education Services Network Account Manager will manage prospective group and network customers (physician offices and health systems) to offer our complimentary healthy lifestyle network services on the field and corporate level.  High quality leads are provided.

DUTIES AND RESPONSIBILITIES

•    Proactively develop strategic sales approach in prospecting, qualifying, engaging network/group decision-makers at all levels in needs-based conversation, creating value over the phone and live, and closing client contracts
•     Set up meetings with group/network prospects; close group/network contracts, collect site applications and    paperwork in a timely fashion to drive improved sales
•    Home location TBD with travel at least 60% in assigned territory.
•    Manage time effectively by contacting decision-makers through the appropriate method (phone, fax, email) to meet and exceed goal expectations
•    Develop and nurture relationships with prospective customers through the network/group, and work as an effective team member with other AccentHealth employees
•    Maintain balance between prospecting and pipeline management to consistently achieve group goals
•    Ability to forecast against quota with detailed territory planning to include probabilities and pipeline management.
•    Obtain required paperwork from clients in both the corporate and office based environments
•    Ability to work inter/intra departmentally to drive business results and capitalize on VALUE sales
•    Network/Group analysis to determine appropriate customers as well as group research to uncover potential clients
•    Track and report against tasks through automated CRM system
•    Work collaboratively with respective Network Practice Advocate within assigned territory.

KNOWLEDGE, SKILLS, AND ABILITIES

•    5+ years experience in Inside and Outside Sales (business-to-business telesales and field sales) , medical practice sales, and/or health network selling experience required
•    Understand the consultative selling process and be able to demonstrate it effectively
•    Telephone and live sales skills including qualifying, telephonic presentation skills, and strong interpersonal, rapport-building skills
•    Strong written communication skills including contract review and development
•    Ability to thrive in a fast-paced work setting
•    Clear understanding of the sale cycle
•    Team spirit and ability to work well with colleagues
•    Excellent attention to detail and strong organizational skills
•    Self-starter, goal-driven approach with great follow-through skills
•    Knowledge of sales tracking system helpful
•    Experience in selling to medical practices required

EDUCATIONAL/TECHNICAL REQUIREMENTS

•    Bachelor’s Degree required
•    Proficiency in MS Office Suite (Word, Outlook, etc) required
•    Experience with sales tracking programs, e.g.: ACT, Salesforce.com strongly preferred.
•    Proficient typing skills considered a plus
•    Familiarity with IT terminology considered helpful
•    Professional group presentation skills a must

PHYSICAL REQUIREMENTS

•    Sitting – major activity exists 75% or more of work time
•    Vision/Hearing – major activity exists 75% or more of work time
•    Working Area – inside 100% of work time
•    Other physical requirements (standing, walking, lifting 20 lbs. or less, kneeling, etc.) – minor activity exists less than 20% of work time

AccentHealth offers a competitive compensation and benefits program, including: medical, dental & vision coverage, paid time off, 401(k), and more.

To learn more about our company, please visit our website:   http://www.accenthealth.com
Please email or fax resume and salary history to: jobs@accenthealth.com

AccentHealth is an Equal Opportunity Employer.                                   

Accent Health is seeking responsible Literature Detailing Representatives to perform monthly program updates, and maintain our literature campaigns in these market areas from month to month. Program updates are generally performed on the last 3 days of the month. THIS IS PART TIME, 1099 BASED CONTRACT WORK, and it should not be considered as your primary source of revenue.

Current market availabilities: Augusta GA, Boston MA, Columbia, SC, Greenville SC, Green Bay WI, Jackson TN, Jonesborough AR, Littlerock AR, Memphis TN, Kingman AZ, Las Vegas NV, Montgomery AL, Omaha NE, Providence RI, Hartford CT, Redding CA, Shreveport LA, Thayer MO, Portland OR, Fort Walton Beach FL, Harrisonburg, VA, Albuquerque NM

Responsibilities:

• Detailing Service within a 20 mile radius
• Swap DVD disks monthly or as requested
• Distribute Literature Monthly or as requested
• Take Pictures of Literature distribution at each office and attach them to an email
• Provide Pictures and all required Monthly paperwork by the Wednesday following the Swap week
• Replace a DVD player and/or Timer if necessary

Job Qualifications

• A permanent Shipping address.
• Know how to use a remote control and have a minimum understanding of how to use a DVD player
• Strong organization skills to keep track of current detailing services and complete them in a timely manner
• Know how to transfer pictures from camera or phone to a computer and send them through email
• Excellent customer service and interpersonal communication skills
• Ability to communicate effectively with Accent Health Personnel and office staff
• Have a Personal Computer with Internet Access
• Personal Transportation and a valid driver’s license, car insurance, with a clean driving record

Educational/Technical Requirements:

• High School diploma
• Must have digital camera and cell phone
• Technically competent to be able to program a DVD player and /or Digital timer   

This is a contract position and does not qualify for AccentHealth benefits.

AccentHealth is America's #1 Health TV Network delivered in medical waiting rooms nationwide. Our healthy lifestyle programming produced by CNN is designed specifically to engage, entertain, and educate patients while they wait to see the doctor.

The AccentHealth Waiting Room Television Network is delivered to 12,000 medical waiting rooms nationwide, reaching over 100 million consumers each year.

AccentHealth is seeking INDEPENDENT CONTRACTORS to perform installations nationwide in top media markets.

SUMMARY DESCRIPTION

We are seeking qualified installation technicians to handle new installations, daily services and monthly disk updates and maintain these market areas from month to month. Completing new installations and digital upgrades quickly each month are vital to the success of this contract.

DUTIES AND RESPONSIBILITIES

• Installation of wall mount or ceiling mount LCD screens and coordinating hardware as scheduled.
• Installation of large wall mounted informational boards as scheduled.
• Interact with administrative staff, office managers, doctors, and office clients in a proactive and courteous manner to achieve
installation objectives while giving the highest level of customer service and satisfaction.
• Perform component replacements on a monthly basis on an assigned, scheduled date.
• Maintain a clean and orderly work space at all times.
• Leave client offices clean with work complete to the client's satisfaction.
• Perform monthly inventory counts and corresponding reports.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to install 32-inch LCD screen and wall mount.
• Strong problem solving, analysis and troubleshooting abilities.
• Strong organization skills to keep track of current service issues and complete them in a timely manner.
• Excellent customer service and interpersonal communication skills.
• Ability to communicate effectively with Territory Coordinator.
• PC Networking experience and proficiency. Ability to install CAT-5 cabling.
• Personal Transportation to carry electronic equipment and cabinets.
• Ability to prioritize and work in a fast-paced, dynamic environment and adaptable to changing situations and environment.

EDUCATIONAL/TECHNICAL REQUIREMENTS

• High School diploma.
  
• LCD Installation experience is a plus!
• Cat-5 cabling experience is a must.
• Technical coursework, and/or experience (specific to PC networking) a plus.
• Must carry Contractor's General Liability Insurance.

This is strictly an independent contractor's position and does not offer employment with AccentHealth or company benefits.